Compliance is a core part of how we build trust. We monitor relevant requirements, maintain documented controls, and update our approach as laws, standards, and customer needs evolve.
COMPLIANCE IS BUILT INTO DAILY OPERATIONS
A structured approach to compliance
We work with compliance across the organization – from product development and IT operations to information security, legal, and executive management. This helps ensure that compliance is not treated as a one-time activity, but as an ongoing responsibility.
Our aim is simple: to provide services you can rely on, supported by clear documentation and consistent practices.
STAYING CURRENT WITH REGULATORY CHANGE
Staying aligned as requirements evolve
Regulations and security expectations change over time. We monitor developments that can affect our services and our customers, and we assess what updates are needed to our controls, processes, and documentation.
We actively track, among others: GDPR, NIS2, DORA, the AI Act, and the Data Act.
Where relevant, we align our documentation and contractual approach to support customers with regulatory requirements.
CUSTOMER-FOCUSED COMPLIANCE
Supporting your compliance needs
Many customers use our services as part of a wider compliance landscape. We take that responsibility seriously and work to provide the information customers need to assess risk, support vendor oversight, and prepare for audits.
This typically includes:
- clear contractual terms and defined responsibilities
- documented controls and governance
- transparency around security and privacy practices
- assurance reporting where applicable
GOVERNANCE AND OVERSIGHT
Clear ownership and executive alignment
Our Information Security and Compliance Forum, reporting to executive management, supports alignment across compliance, IT security, operations, and legal. This ensures that decisions are coordinated, responsibilities are clear, and changes are implemented in a structured way.
INDEPENDENT ASSURANCE AND AUDIT READINESS
Assurance that supports transparency.
We maintain independent third-party assurance through recognized reports, including:
- ISAE 3000 Type II (GDPR)
- SAE 3402 Type II (IT Security)
- ISAE 3000 Type I (NIS2 – Cybersecurity) in process
If you have specific compliance requirements, we can help you find the relevant documentation and explain our approach, contact us compliance@paychex.eu
Disclaimer: The content of this Trust Center is provided for informational purposes only and does not constitute legal advice. Security and compliance practices may change as our services evolve.
